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Many insurance claims are settled between the person making the claim and the insurance company without
the involvement of a lawyer. But, every once in a while, we are reminded that a fair settlement cannot always happen unless you
have a lawyer to represent you to the insurance company and, if necessary, to the judge and jury.
Allstate Insurance Company was sued because of a claims practice it uses where it does everything it
can to discourage people from hiring an attorney. In this case, the victim of a collision caused by an Allstate-insured driver
was told by the Allstate adjustor that she did not need an attorney. The adjustor also advised the victim to sign a release of
her legal claims.
The court ruled that the adjustor had violated the duty she owed to the injured claimant. Because the adjustor acted like the
victim’s lawyer, she should be held to the same standard as a lawyer.
This case teaches a valuable lesson. It is very important to remember that insurance companies
often do not have your best interests in mind. They frequently try to settle claims for as little money out of their pockets
as possible. If you feel that an insurance company is treating you unfairly or you suspect that you are getting the “runaround,” get
legal help.
Sometimes a lawyer is just the thing you need.
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